I-T dept to change the way it communicates, be friendlier

The income-tax department is set to adopt ‘non-threatening’ language that asks whether an expense has been accounted for or not rather than the more intimidating officialese that quotes I-T sections under which a notice has been issued. The proposed changes are part of an overall strategy to position the I-T department as a non-adversarial agency.

from Times of India https://ift.tt/2NeOfpx